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Job Title: Service Technician - Water Filtration Systems

Company Overview:

At Basin Water Solutions, we are dedicated to providing clients with tailored water filtration and purification solutions designed to meet their unique needs. As a locally owned and operated family business with over 24 years of experience, we have earned a reputation for reliability and superior customer service. Our commitment to quality has resulted in over 500 reviews on Google, reflecting our ongoing dedication to ensuring every family receives clean and safe water.

We offer a comprehensive range of services, including installation, repair, and maintenance, as well as a variety of products, systems, and components, all at competitive prices. Our team of professionals brings extensive experience and expertise to every project, ensuring our clients receive the highest level of service and satisfaction.

Position Overview:

We are seeking a skilled and customer-focused Service Technician with experience in water filtration systems to join our team. The ideal candidate will be responsible for installing, maintaining, and repairing various types of water filtration equipment, ensuring optimal performance and customer satisfaction. This role requires strong technical skills, attention to detail, and a passion for delivering exceptional service.

Responsibilities:
  • Install, troubleshoot, and repair water filtration systems according to manufacturer specifications and industry standards.
  • Conduct routine maintenance inspections to assess system performance and identify any issues or potential problems.
  • Diagnose and resolve technical problems promptly, ensuring minimal downtime and maximum efficiency.
  • Provide excellent customer service by addressing client inquiries, explaining service procedures, and offering solutions to meet their needs.
  • Collaborate with the sales and engineering teams to recommend system upgrades or modifications based on customer requirements and industry trends.
  • Maintain accurate records of service calls, equipment inventory, and maintenance activities.
  • Adhere to safety protocols and regulations to ensure a safe working environment for yourself and others.
Requirements:
  • High school diploma or equivalent; technical certification or relevant trade school training preferred.
  • Minimum of 2 years of experience as a Service Technician, preferably in the water filtration or related industry.
  • Valid Class III License.
  • Strong understanding of water treatment principles, including filtration, purification, and disinfection methods.
  • Proficiency in reading technical manuals, schematics, and diagrams.
  • Excellent problem-solving skills and the ability to work independently or as part of a team.
  • Exceptional communication skills with a customer-oriented approach.
  • Valid driver’s license and clean driving record.
  • Willingness to travel to customer sites and work flexible hours as needed.
Benefits:
  • Competitive salary commensurate with experience. Starting pay will be between $17 – $25 per hour based on experience
  • Weekly contribution to the employee’s health plan of their choice.
  • Vacation time and paid time off.
  • Lucrative bonus plan and spiffs for upsells to our current clients.
  • Opportunities for professional development and advancement within the company.
  • Collaborative and supportive work environment with a focus on teamwork and innovation.
How to Apply:

If you are passionate about water quality and have the skills and experience to excel in this role, we would love to hear from you! Please submit your resume and a cover letter detailing your qualifications and why you are the ideal candidate for the Service Technician position to careers@basinwatersolutions.com.

Basin Water Solutions is an equal opportunity employer and welcomes applicants from diverse backgrounds. We thank all applicants for their interest; however, only those selected for an interview will be contacted. We are committed to providing accommodations for candidates with disabilities upon request.

Job Title: Sales Representative - Water Filtration Solutions

Company Overview:

At Basin Water Solutions, we take pride in offering our clients a comprehensive range of water filtration and purification solutions tailored to their individual needs. As a locally owned and operated family business with over 24 years of experience, we have built a reputation for reliability, superior customer service, and a commitment to delivering quality water to every family we serve.

Our dedication to excellence has earned us over 500 reviews on Google, a testament to our unwavering commitment to customer satisfaction. We offer a wide range of services, including installation, repair, and maintenance, as well as a variety of products, systems, and components, all at competitive prices. With our team of experienced professionals, we provide expert guidance and personalized solutions to ensure our clients receive the highest quality water filtration systems.

Responsibilities:
  • Identify and prospect potential customers in Midland/Odessa, Central Texas, Dallas / Ft. Worth Metroplex.
  • Conduct thorough needs assessments to understand each client’s unique water filtration requirements.
  • Present and demonstrate our products and services to prospective clients, highlighting their benefits and value.
  • Develop and maintain strong relationships with customers, providing ongoing support and addressing any concerns or inquiries.
  • Prepare and deliver accurate sales proposals and quotes, negotiating terms and closing deals to meet or exceed sales targets.
  • Stay informed about industry trends, competitor activities, and market developments to identify new business opportunities.
  • Collaborate with the sales team to develop and implement strategic initiatives to drive sales growth and expand market presence.
  • Represent Basin Water Solutions at industry events, trade shows, and networking functions to promote our brand and generate leads.
Requirements:
  • High school diploma or equivalent; technical certification or relevant trade school training preferred.
  • Minimum of 2 years of experience in sales, preferably in the water treatment or related industry.
  • Strong understanding of water filtration and purification systems, with the ability to effectively communicate their benefits to clients.
  • Proven track record of meeting or exceeding sales targets and quotas.
  • Excellent communication, negotiation, and interpersonal skills.
  • Self-motivated with a results-oriented mindset and the ability to work independently or as part of a team.
  • Proficiency in Microsoft Office Suite and CRM software.
  • Valid driver’s license and willingness to travel within the designated sales territory.
Benefits:
  • Lucrative commission-based compensation plan, rewarding your success with unlimited earning potential.
  • Weekly contribution to the employee’s health plan of their choice.
  • Vacation time and paid time off.
  • Lucrative bonus plan and spiffs for upsells to our current clients.
  • Ongoing training and professional development opportunities.
  • Supportive and collaborative work environment with opportunities for advancement.
How to Apply:

If you are passionate about delivering quality water solutions and possess the skills and experience to excel in a sales role, we invite you to join our team at Basin Water Solutions. Please submit your resume and a cover letter outlining your sales experience and why you are the perfect fit for the Sales Representative position via email to careers@basinwatersolutions.com

Basin Water Solutions is an equal opportunity employer and values diversity in the workplace. We thank all applicants for their interest; however, only those selected for an interview will be contacted. Accommodations are available for candidates with disabilities upon request.