Frequently Asked Questions

  • Do you offer free water testing?

    Yes, we provide free in-home water testing in most cases. Our licensed Class 3 Water Treatment Specialists will test your water and provide detailed recommendations for your specific needs.
  • Are your technicians licensed and certified?

    Yes, our team holds Class 3 Water Treatment Specialist licenses and certifications. We're fully insured and compliant with all state and municipal standards across Texas.
  • How long have you been in business?

    Basin Water Solutions has been in the water treatment industry for 31 years. We're built on referrals and repeat customers with a 5-star local rating.
  • Do you offer financing options?

    Yes, we offer both financing and leasing options for water treatment system installations. Pricing varies by equipment size for residential and commercial projects.
  • What brands do you work with?

    We partner with top brands including Charger Water Filtration, Safeway, Luminor, Hydronic, Pentair, and Caneture water treatment products for reliable, high-performance systems.
  • Can you remove iron from well water?

    Yes, we specialize in iron and manganese removal systems for well water. Our systems also address sulfur odors and are designed specifically for Texas water conditions.
  • Do you offer maintenance service agreements?

    Yes, we provide maintenance agreements for all water treatment systems. Services include filter replacements, tune-ups, and repairs for all major brands to keep systems running optimally.
  • What's your referral program discount?

    We offer referral discounts of $50 to $250 per system when you refer friends or neighbors who install new water treatment units with us.
  • Do reverse osmosis systems work citywide?

    Yes, our reverse osmosis systems remove up to 99% of dissolved solids and contaminants from both municipal and well water sources throughout our Texas service areas.
  • Can you treat chloramine in city water?

    Yes, we offer specialized chloramine and chlorine filtration systems that remove unwanted taste, odor, and irritation from municipal water while protecting your plumbing.